Case Study: Redcliffe Homes – Building Better with Collabor8online

A decade of trusted document management for one of the South West’s leading housebuilders

For almost 40 years, Redcliffe Homes has been designing and delivering high-quality new homes across the South West of England. Known for combining traditional craftsmanship with modern construction methods, Redcliffe prides itself on building distinctive, sustainable developments that enhance local communities. With a philosophy rooted in quality, integrity, and long-term value, the company sets the highest standards in every project it undertakes.

Managing this scale of work, however, brings with it a constant challenge: keeping control of the vast volumes of drawings, documents, and updates that every housing development generates. For nearly 10 years, Redcliffe Homes has relied on Collabor8online to help them meet that challenge.

The Document Management Challenge

At any given time, Redcliffe is running around five projects simultaneously. These range from flagship developments of 150–200 units, supported by additional sites of 30–70 plots. Each development involves multiple teams—engineering, commercial, building, sales, legal—and generates thousands of documents and drawings that evolve and change as projects progress.

Ensuring every site, engineer, and subcontractor always has access to the latest version of every document is critical. Out-of-date drawings can lead to costly mistakes, disputes, and delays. Redcliffe needed a robust system to keep their projects organised, accurate, and accessible.

The Collabor8online Solution

Redcliffe Homes chose Collabor8online as their centralised platform for managing all project documentation. The system allows them to:

• Organise documents by discipline (engineering, commercial, building, sales, legal) for clearer management.
• Maintain one master drawing with dynamic links to multiple plots—ensuring updates are instantly reflected across all affected units.
• Use QR codes on-site: laminated QR codes at plot entrances allow tradespeople and subcontractors to scan and instantly access the correct set of drawings for that area.
• Resolve disputes efficiently: with a full audit history showing when documents were uploaded and distributed, Redcliffe can quickly clarify responsibility if discrepancies arise.

This combination of features has transformed the way Redcliffe manages its developments, streamlining workflows and reducing risk.

Extending the Benefits

Building on their success, Redcliffe is now expanding their use of Collabor8online into the tendering process. By recording tenders against specific versions of documents, they ensure complete transparency and accuracy in procurement. This not only reduces disputes but also saves time and simplifies the process for everyone involved.

A Long-Term Partnership

Elliott Austin, Engineering Co-ordinator at Redcliffe Homes, explains:

“We’ve been using Collabor8online for nearly a decade, and it’s become an indispensable part of how we work. The ability to control drawings centrally, link them dynamically across multiple plots, and give site teams instant access through QR codes has saved us countless hours and avoided unnecessary mistakes. The audit trail is invaluable in resolving disputes, and the system just makes life simpler for everyone.”

With almost 10 years of continuous use, Redcliffe’s relationship with Collabor8online demonstrates not only the system’s reliability but also its adaptability as their needs evolve.

Summary

For Redcliffe Homes, Collabor8online has become more than a document management system—it’s a trusted partner in delivering high-quality housing developments efficiently, accurately, and collaboratively. In a competitive sector where larger, more expensive systems are often promoted, Redcliffe’s experience shows that Collabor8online provides all the capability, control, and confidence housebuilders need—without unnecessary complexity or cost.

Read more about Collabor8online Construction Software for House Builders

Redcliff Holmes  – https://www.redcliffehomes.co.uk/