We are upgrading our servers on Saturday, 25 November 2017 – This page gives you all the information you need
What is happening?
Server technology continues to evolve extremely rapidly. Our servers have always been hosted in our data centre in the North-west of England, we’re now taking a significant technological leap and migrating our application to the latest range of Cloud servers available. These are performance-optimised virtual machines, backed by lightning-fast SSD storage and are interconnected by the latest next-generation network technology available.
What does this mean – is there any downtime?
Yes – regrettably there will be a small amount of downtime. We will take the existing servers down at 8 AM on Saturday 25th November and anticipate having the migration completed within a few hours at the most, maybe significantly less but we want to give you as accurate a prediction as we can.
So, from 8 AM to approximately 11 AM on Saturday you will not be able to access Collabor8online.
Any users trying to use the application at that time will see a “server maintenance” holding page.
Why are you doing this?
Will users see improved performance?
Will there be more upgrades in the future and do you expect any more downtime?
Last year we carried out our last significant upgrade when we upgraded the data storage aspect of Collabor8online (the place where all the files and data stored) to an “object storage” service, where your files are automatically distributed over multiple storage devices and across multiple data centres for maximum resilience and reliability. The reason is done this way is that in terms of reliability there can be no one single point of failure. Each piece of data file is replicated three times, and if one instance should “fail” the system automatically re-spawns a further copy. This is an established method and ensures that your files are never lost.
Collabor8online is designed to be secure. Data in transit is encrypted using the https protocol and stored encrypted “at rest” (on disk), plus your data is stored in UK data centres which adhere to the highest standards of security and compliance. Our data centres are certified to ISO 27001, ISO 9001, ISO 14001, OHAS 18001, BS 25999-2 and PCI DSS.
With Collabor8online, your data never leaves the UK.